Comments on: Increase Adoption Through Dashboards

By: Anonymous

Anonymous — Fri, 19 Dec 2008 16:13:09 +0000

“Why? Because I have a dashboard running 7/24 in my head. I can tell you in any given hour on any given day in any given sales cycle where I stand against all the critical points of measurements and which opportunities are likely to close and when and at what price.”

That old chesnut!

By: alice

alice — Mon, 02 Jun 2008 12:20:19 +0000

how can we design dashboards?

By: Ken Knickerbocker

Ken Knickerbocker — Thu, 07 Feb 2008 10:48:53 +0000

Dashboard’s are wonderful especially if your a senior manager who wants to keep his finger on the pulse of the organization and who is a big picture kind of guy.

I wonder what sales people think of dashboards. Since this is “sales” automation, their input is key. Since I are one I’ll offer my two cents. Dashboards are a “nice to have” but at the end of the day don’t help me all that much. Why? Because I have a dashboard running 7/24 in my head. I can tell you in any given hour on any given day in any given sales cycle where I stand against all the critical points of measurements and which opportunities are likely to close and when and at what price.

Instead I suggest CRM vendors consider giving me something that will make me look more professional, be more persuasive, and speak directly to my customers wants and needs EVERY time I touch them. In short deliver value to me and I’ll use it all day, every day.

By: Dashboards Give Quick and Powerful Insight « The AdminExchange

Dashboards Give Quick and Powerful Insight « The AdminExchange — Tue, 11 Sep 2007 01:50:43 +0000

[...] what is working and make the necessary changes to quickly improve. Dashboards are a great way to drive adoption, especially in top management. You must have the right dashboards if it is going to work [...]

By: Matt

Matt — Thu, 12 Jul 2007 18:54:33 +0000

One caveat to is that sometimes middle managers do not want upper management to see the sales data until they have had a chance to edit (massage) it to make it not look as bad/good.

With dashboards, everyone sees the same thing. At another company I was at, I had a hard time creating and implementing dashboards for that reason. Middle managers didn’t want vp’s to see the actual real time data, only the data they could feed to them.