I created this blog as a place where salesforce.com administrators can come for ideas and tips on administrating salesforce.com – an information exchange for admins much like the appexchange is for apps. 

I am the Salesforce.com administrator for Tribune Media Services, the syndication arm of the Tribune Company. I have used Salesforce.com for more than two years and have found it the best among CRM applications.

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Questions or comments, feel free to email me at mdevans (at) tribune (dot) com